Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
Power Pages Templates: Simplifying Your Way to a Dynamic Website
Discover examples of Power Pages templates to simplify site development and enhance efficiency with integrated, data-powered websites.
Empowering Dynamics Admins with a New Security Roles Interface
Discover how the latest enhancements to Dynamics 365’s security roles interface transform administration efficiency and data integrity.
Planning for Power Platform Data Integration? 8 Essential Questions to Consider
Navigate your data integration journey confidently with our comprehensive guide to eight essential planning considerations.
What are Dynamics 365 Portals?
Explore how web portals integrated with Dynamics 365 streamline business operations and enhance engagement.
Best Practices for Dynamics 365 Data Import
Learn how to prepare to ensure data integrity when importing into your Dynamics 365 solution. Discover duplication rules, mapping and more.
17 Power Automate Solutions to Streamline Your Business Processes
Elevate business efficiency and support your growth with Power Automate -where innovation meets practicality.
Navigating AI and Automation: Power Platform Solutions for Business Efficiency
Discover practical AI and automation insights for modernising your processes and workflows to increase operational efficiency and growth.
How Microsoft Copilot for Service Transforms Customer Support
Microsoft Copilot helps agents improve service delivery, streamlining communication and enhancing efficiency with innovative, data-driven solutions.
Maximise your Dynamics 365 Sales Productivity with Focus Mode
Unlock increased sales productivity with Dynamics 365 Focus Mode. Streamline tasks, accelerate actions, and manage relationships effortlessly.
Achieving Seamless Data Migration to Dynamics 365
Data migration is a critical phase in implementing Dynamics 365. It involves transferring data from legacy systems, spreadsheets, or other databases...
How to Choose the Right Dynamics 365 Partner for Your Business
Are you considering implementing Dynamics 365 CRM for your organisation? In this post, we'll guide you through the process of choosing the best...
How to Overcome Dynamics 365 Project Challenges
Implementing Dynamics 365 CRM is an exciting endeavour that promises to streamline processes, enhance customer relationships, and drive business...
Proven Customisation Best Practices for Dynamics 365 CRM Admins
As a CRM admin manager, you know first-hand the power of customising Dynamics 365 to unlock its full potential for your organisation. But without...
Dynamics 365 Data Security: A Blueprint for CRM Admins
Embarking on a successful CRM project can seem daunting. But with the right guidance, you can create an invaluable asset that transforms customer...
Mastering Access Control with Dynamics 365 Security Roles
Discover how Dynamics 365 security roles help administrators simplify user access management and ensure appropriate usage privileges.
Ensuring Security and Compliance with Microsoft Copilot for Sales
Reports of businesses preventing employees from using ChatGPT and other generative AI tools might seem like an anti-innovation stance. Yet...
How to Improve Collaboration with Dynamics 365 Teams Integration
Using the native integration between Dynamics 365 and Teams, businesses can enhance teamwork, streamline communication, and foster a collaborative...
How Sales Copilot Improves Dynamics 365 and Outlook Integration to Boost Productivity
Let’s face it: sellers are rarely enthusiastic CRM users. They’re driven to land the next big deal to transform their quarter. Updating CRM? That’s...
Introducing Copilot for Dynamics 365
Microsoft Dynamics 365 Copilot integrates AI capabilities directly within applications to assist employees and optimise workflows. Early data from...
Harnessing Dynamics 365 for Customer Retention Strategies
To effectively retain customers, businesses need robust tools and strategies that allow them to understand their customers, engage with them on a...
How to Deliver Excellent Experiences with Customer Service
Microsoft Dynamics 365 Customer Service offers a comprehensive solution to help organisations meet and exceed customer expectations. With its robust...
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Demystifying the Microsoft Dataverse Storage Model
As businesses progress on digital transformation journeys and combine data from various sources across their organisation, data volumes are growing...
Getting Started with Dynamics 365: Empowering Small Businesses
Top 8 considerations for Small Businesses when moving to a Dynamics 365 solution.
A Blueprint for Effective CRM Project Leadership
A CRM system is only as powerful as the leadership guiding it. Without strategic oversight and advocacy, potential deteriorates into wasted budgets...
Danger! Poor Data Quality and How CRM Admins Can Save the Day
Like any asset, your CRM system relies on the quality of its inputs to deliver value. Poor-quality data misguides decisions with inaccurate...
Harnessing Dynamics 365 for Customer Retention Strategies
To effectively retain customers, businesses need robust tools and strategies that allow them to understand their customers, engage with them on a...
How to Deliver Excellent Experiences with Customer Service
Microsoft Dynamics 365 Customer Service offers a comprehensive solution to help organisations meet and exceed customer expectations. With its robust...
How to Choose the Right Dynamics 365 Partner for Your Business
Are you considering implementing Dynamics 365 CRM for your organisation? In this post, we'll guide you through the process of choosing the best...
How to Overcome Dynamics 365 Project Challenges
Implementing Dynamics 365 CRM is an exciting endeavour that promises to streamline processes, enhance customer relationships, and drive business...
Dynamics 365 Data Security: A Blueprint for CRM Admins
Embarking on a successful CRM project can seem daunting. But with the right guidance, you can create an invaluable asset that transforms customer...
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