Dynamics 365 Project Recovery

When Microsoft Dynamics 365 CRM projects lose momentum, we help teams get back on track.

Recovering your CRM project

We will help get your project back on track if it has been delayed due to misaligned requirements, inadequate partner capabilities, or loss of stakeholder confidence.

Our team will analyse where solutions have faltered and work with you to implement corrective actions.

To ensure success with Dynamics, we’ll use our project skills and Microsoft expertise to help align your technology, people, and vision. With a focus on achieving quick wins and inspiring user adoption, we’ll then provide ongoing support for continued progress.

Book a free consultancy

Visualisation highlighting 5 examples why CRM project may be failing

Our Project Recovery Approach



Diagnose issues.

In a free discovery consultancy, we will assess your Dynamics 365 implementation to understand why it hasn’t achieved the expected outcomes. After evaluating your configurations, data, and adoption challenges, we’ll propose corrective actions.



Rapid recovery.

We’ll jointly agree on the priority areas for recovering your project. By delivering value-driven enhancements, we’ll help you rebuild stakeholder confidence. Examples may include resolving tech issues, customising forms, user training and creating actionable reports.



Refine iteratively.

Adopting an agile project delivery approach, we’ll enhance your system through iterations based on user feedback to ensure alignment with your evolving requirements.



Ongoing support.

We’ll provide extensive knowledge transfer and change management assistance so your team can maintain momentum. Our support team will quickly resolve any additional questions and help you make continued improvements with Dynamics 365.

What you can expect

Experienced consultants who will help you achieve in weeks what others might take months to accomplish.
Rapid timelines with the aim of delivering quick wins.
Proficient problem solvers who will help you maximise Dynamics 365 and Power Platform capabilities.
Transparent communications and a collaborative approach with a commitment to building long-lasting partnerships.
Customised solutions that fit your unique needs, developed through a consultative, customer-centric approach.
Ongoing support to transfer knowledge.

Learn more about our approach

We are proud to work with...

chartered institute for securities and investment

Customer Quotes

“We’d lost all trust in our previous supplier and had little confidence that ServerSys would prove any different. Fortunately for us, that fear proved unfounded. ServerSys restored our faith in IT suppliers and 100% rescued our project. When it comes to technical knowledge and the ability to communicate with and listen to users – they’re in a league of their own.”

Sarah Patrick, Group Marketing Manager at Alchemy Ingredients.

Read the case study

“Our ultimate goal was to fulfil a long-term CRM strategic vision, and ServerSys played a significant role in helping us transform into a CRM-centric organisation.”

Mike Kemp, Sales Director at HSS Hire Services.

Read the case study

“Being able to talk directly to the ServerSys development team was extremely valuable. It’s rare you get an opportunity to talk through ideas with positive and experienced people who know what they are talking about.”

Cat Edgson, Fleet & Kinto CRM Manager at Toyota (GB) plc.

Read the case study