CRM Solutions for growing your Financial Services business

A single, seamless solution that allows companies to effectively and efficiently manage all aspects of fund administration, through automation of business processes.

What is CRM for Financial Services?

At the heart of your finance business should be CRM; using people, processes and technology to gain an insight into customer and prospect behaviour.

CRM for financial services automates all aspects of fund administration by simplifying labour-intensive processes, such as private client portfolio management, cash and stock reconciliation, and stock transfers. It allows users to automate processes such as risk management and process workflow across a broad range of fund structures – from the simple to the most complex.

What Can CRM Offer You?

CRM solutions such as Microsoft Dynamics 365 allow users to manage administration processes in a cost-effective and efficient manner, freeing up time to create lasting client relationships. This, in turn, supports the development of longer-term customer loyalty, enabling you to get better value from your prospect base.

Serversys offers a range of CRM solutions for the finance industry including Microsoft Dynamics 365, SAGE, to help enhance client processes whilst providing transparency and compliance. No matter if your finance business is in banking, insurance, or investments, CRM for financial services improves operational efficiency and customer experience to help boost your bottom line.

Why Choose Serversys CRM Services?

At Serversys we have been delivering business productivity solutions including Microsoft Dynamics, since 1998. Our professional services team offers expert consulting and training services, as well as implementation planning. We apply best practice to applications integration including Office 365, and when it comes to Dynamics 365 we use our in-depth expertise and experience and to fulfil your exact business needs.

When it comes to ethos, we continuously strive to improve our customer experience and service range. As service specialists, we know that evolving customer demands dictate the financial products you need to be able to deliver. We also understand the need to operate with transparency, compliance, and security without losing the personal touch that is part of effective relationship management.

Serversys develop meaningful partnerships using an inherent understanding of business challenges, such as cultural adoption; over the past 15 years, we have resolved some of the most complex issues regarding CRM integration. Our team of experts will continue to work with you to deliver tangible benefits while providing exceptional technical support.

Key features:

Private client portfolio management
Cash and stock reconciliation
Stock transfers
Tracking funds under management
Asset allocations
Managing complex fund structures
Client profiling
New business processing
Settlements (including deceased holders)

Automated portfolio valuations
Automated risk management
Automated process workflow
Capture and monitoring of client contact details
Document management and distribution
Compliance and restriction management
Automated alerts for key accounts
Microsoft Outlook integration
Delivery via desktop, web, mobile or tablet

Learn why Towerstone Partners chose Microsoft Partner Serversys

Towerstone Partners specialises in the Private Equity, Venture Capital and Project Finance markets. Before the introduction of a CRM system, several of Towerstone’s clients used Excel spreadsheets for all their client records, sales activities and product information. This didn't provide a consolidated view and relied on team members having to update specific records.

“Over reliance on spreadsheets reached a point where it became a real headache. Thanks to Serversys, Towerstone can now deliver critical business services to clients in a completely new and efficient way.”

Towerstone looked at a number of Customer Relationship Management (CRM) solutions to transform its client reporting and transaction processes. The company decided to adopt Microsoft because of its strong flexibility and integration with Outlook. It turned to Microsoft Partner, Serversys, to help implement the solution.

About Serversys

As financial service specialists, we understand the need to operate with transparency, compliance and security without losing the personal touch that’s vital to relationship management.

We’ve been delivering business productivity solutions including Microsoft Dynamics CRM for over 15 years, enabling financial organisations to better serve their customers and grow their operations.

Are you drowning in spreadsheets?

Each year, there’s the predictable influx of last minute investment applications. And typically, a spreadsheet is used to record the vast amounts of information generated by each application.

Even after doubleand triple checking, mistakes happen, and we see up to 15% of applications returned due to missing or inaccurate information.