25 April 2021

The Dynamics 365 Marketing application has come a long way over the last few years. With new capabilities being introduced it has become a compelling offering for businesses to enhance their interactions with customers and delivers highly personalised customer experiences using automation and CRM data. We have released a video explaining many of these capabilities, how they work and why they are useful. 

We cover the following in the video:

You can see the full Microsoft Marketing documentation at https://docs.microsoft.com/en-us/dynamics365/marketing/help-hub