Dynamics 365 Sales Partner

We implement and support Microsoft Dynamics 365 Sales for growing UK businesses. Specialist CRM partner since 1998.

Why Businesses Choose ServerSys for D365 Sales

With 25 years of focused CRM expertise and hundreds of projects under our belt, we know what it takes to get a team to use the system rather than work around it. Our 96% client retention rate reflects an approach built on adoption, not just configuration.

We take a consultative approach to change management, so your sales team uses Dynamics 365 Sales because it makes their day easier and improves performance.

What We Deliver with Dynamics 365 Sales

We simplify your processes with automated workflows and guided sequences that reflect how your team works. As processes evolve, the system adapts with them.

Simplify your processes with guided and automated workflows to efficiently manage leads and opportunities through your selling cycle.

Reduce repetitive tasks to minimise data entry and maximise selling time with AI-powered Copilot features and Outlook and Teams integrations.

Simplify your processes with guided and automated workflows to efficiently manage leads and opportunities through your selling cycle.

Dashboards, relationship analytics and predictive forecasting give you a clear picture of pipeline health. See which deals need attention, which reps are performing, and where coaching will make the biggest difference.

Use predictive analytics, embedded Power BI visuals, and AI-powered recommendations to gain data-driven insights that help sellers win.

Centralise your relationship data to gain insights for tailored outreach and personalised experiences.

Dynamics 365 Sales Hub opportunity record showing predictive opportunity score and active work list of actions with Copilot panel showing contextual information related to the current opportunity including meeting prep information.

Native integration with Microsoft Teams and conversation intelligence provides coaching for sellers and improves teamwork. Get a deeper understanding of customer needs from transcribed call summaries and save time with automatically generated follow-ups.

Native integration with Microsoft Teams and shared analytics helps coach sellers and improve teamwork.

Streamline Processes

Simplify your processes with guided and automated workflows to efficiently manage leads and opportunities through your selling cycle.

Simplify your processes with guided and automated workflows to efficiently manage leads and opportunities through your selling cycle.

Increased productivity

Reduce repetitive tasks to minimise data entry and maximise selling time with AI-powered Copilot features and integration with Outlook and Teams.

Simplify your processes with guided and automated workflows to efficiently manage leads and opportunities through your selling cycle.

Winning Insights

Use predictive analytics, embedded Power BI visuals, and AI-powered recommendations to gain data-powered insights that help sellers win.

Use predictive analytics, embedded Power BI visuals, and AI-powered recommendations to gain data-driven insights that help sellers win.

Grow relationships

Centralise your relationship data to gain insights for tailored outreach and personalised experiences.

Dynamics 365 Sales Hub opportunity record showing predictive opportunity score and active work list of actions with Copilot panel showing contextual information related to the current opportunity including meeting prep information.

Enhanced collaboration

Native integration with Microsoft Teams and conversation intelligence provides coaching for sellers and improves teamwork. Get a deeper understanding of customer needs from transcribed call summaries and save time with automatically generated follow-ups.

Native integration with Microsoft Teams and shared analytics helps coach sellers and improve teamwork.

How we Partner with You

We use an agile methodology to deploy and tailor Dynamics 365 Sales. With hundreds of successful projects under our belt, our team has the expertise to help you realise value quickly.

Lead and Opportunity Management

Pipeline Management
Sales Forecasting and Analytics
Outlook and Microsoft Teams Integration
Pipeline Management
AI-Powered Productivity Boosters
Quotes, Orders and Invoicing

Predictive Scoring

Customer Relationship Insights
Mobile Access and Offline Working
Interactive Dashboards and Reporting

LinkedIn Sales Navigator Integration 

Extendable with Power Automate 

Native Power Apps integration

Demonstrating Dynamics 365 Sales

Helping Sellers Win by Working Smarter

Productivity features including Copilot for Sales reduce manual data entry and minimise time spent switching between apps.

You can also boost productivity by using the Copilot digital assistant to draft emails, add contacts, log activities and follow recommendations powered by your data.

Workflows and sales sequences are additional tools that save time by shortcutting repetitive tasks. ServerSys will help you use these capabilities to increase productivity and win faster.

Female seller wearing a headset and smiling during a conversation and looking at Dynamics 365 Sales on a monitor.

Lead and Opportunity Management

Pipeline Management
Sales Forecasting and Analytics
Outlook and Microsoft Teams Integration
Pipeline Management
AI-Powered Productivity Boosters
Quotes, Orders and Invoicing

Predictive Scoring

Customer Relationship Insights
Mobile Access and Offline Working
Interactive Dashboards and Reporting

LinkedIn Sales Navigator Integration 

Extendable with Power Automate 

Native Power Apps integration

Dynamics 365 Sales Capabilities include:

Lead and Opportunity Management

Lead and Opportunity Management

Track, nurture, and convert leads into customers with a streamlined sales pipeline.

LinkedIn Sales Navigator Integration

Linkedin Sales Navigator Integration

Connect LinkedIn insights with Dynamics to strengthen relationships and close deals.

Interactive Dashboards and Reporting

Dashboards and Reporting with Dynamics 365

Gain real-time sales insights with interactive dashboards and customisable reports.

Quotes, Orders and Invoicing Automation

Dynamics 365 Sales enables quotes, orders and invoicing automation

Streamline quoting, ordering, and invoicing for faster sales processes.

Pipeline Management

Pipeline Management with Dynamics 365 Sales

Visualise and manage your sales pipeline for improved forecasting and deal tracking.

Sales Forecast Modeling

Sales Forecasting with Dynamics 365 Sales

Predict future sales with model forecasting and trend analysis.

Boost Productivity with AI Assistance

Boost Productivity with AI Assistance with Copilot Sales

Automate tasks and get intelligent recommendations to close deals faster with Copilot.

Microsoft Teams and Outlook Integration

Integrate D365 Sales with Outlook and Teams

Collaborate and manage customer interactions directly from Teams and Outlook.

Download Dynamics 365 Sales Guide

Discover more about Dynamics 365 Sales and how ServerSys can help boost your sales team’s productivity.

Microsoft Dynamics 365 Sales Guide Thumbnail

We are proud to work with...

Toyota Logo - Proud Partnership with ServerSys
HSS Hire Logo
ODPA Logo
Healthcare rm Logo
Stellar Logo
British Marine Logo
Cifas Logo
chartered institute for securities and investment
Accredo Logo
Selwood Logo - Proud Partnership with ServerSys
Met Facilities
ProAV Logo

Customer Quote

Our ultimate goal was to fulfil a long-term CRM strategic vision. ServerSys played a significant role in helping us transform into a CRM-centric organisation.”

Sales Director at HSS Hire Services

Dynamics 365 Sales: Frequently Asked Questions

What are the main features and capabilities of Dynamics 365 Sales?

Dynamics 365 Sales is a centralised app to manage an entire sales process, including accounts, contacts, leads, opportunities, and pipeline analysis. Its key capabilities include sales force automation, customisable workflows, productivity features and robust reporting. Integrations with Microsoft 365 productivity tools include Outlook and Teams and connectivity with LinkedIn Sales Navigator.

The application can be configured to match your unique selling processes and natively connected and extended using Microsoft Power Platform tools.

How does Dynamics 365 Sales help improve sales productivity?

Dynamics 365 Sales simplifies the selling process by automating administrative tasks, centralising customer data, and providing contextual insights using access to data and conversations.

Copilot minimises manual data entry, calls and emails are logged automatically, and content creation is accelerated with auto-generated email response drafts. Guided workflows systematise the selling process, helping sellers effectively prioritise the right actions and focus efforts.

Compare D365 Sales Professional vs Enterprise

Dynamics 365 Sales Professional is designed for teams with core sales automation needs, focusing on lead and opportunity management. It offers a straightforward solution for simpler processes.

In contrast, Sales Enterprise is built for managing intricate sales cycles, adding advanced capabilities like forecasting, embedded AI, and sophisticated automation. Enterprise is the better choice for businesses with complex sales requirements that need more than just the essentials, providing a more robust set of tools. Read more

What is the Dynamics 365 Sales Accelerator?

The Dynamics 365 Sales Accelerator is a capability within the Sales Insights module for Dynamics 365 Sales. It provides sales teams with intelligent work lists, automated sequences, and contextual customer information to help them prioritise activities. By promoting contextual actions at the right time, it guides sellers through their day with clarity, improving efficiency and focus. Learn more

What is Dynamics 365 Sales pricing?

Dynamics 365 Sales offers subscription licensing based on user type and features needed. Options include Enterprise and Professional licenses for sellers and sales managers.

We help ensure Microsoft licensing compliance and prevent overpaying for unnecessary capabilities. Refer to our licensing overview for D365 Sales licence pricing.

What kind of insights and reporting does Dynamics 365 Sales provide?

The application provides real-time analytics and interactive dashboards for sales performance visibility. KPI monitoring, forecasts, and drill-down reports inform data-driven decisions.

Relationship analytics help sellers personalise customer interactions. With Power BI and AI-powered recommendations, you gain complete sales and relationship visibility to drive growth.

How can Dynamics 365 Sales integrate with other systems?

Serversys has deep expertise in integrating Dynamics 365 with other business systems to unify customer data and connect processes. Our consultants tailor Dynamics 365 Sales to reflect bespoke sales processes by synchronising data with ERP and other platforms.

The flexibility of Dynamics 365 Sales, Dataverse and the Microsoft Power Platform enables us to implement transformative and scalable integration solutions for organisations.

Ready to talk?

If you’re considering Dynamics 365 Sales or want to get more from your current setup, we’re happy to talk it through. Call us on 0203 884 3804, email hello@serversys.com, or complete the contact form below.

Latest Insights

© 2025 ServerSys. All rights reserved. Company Registration Number: 03752655. VAT No: GB 731553645