Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
Accelerate Dynamics 365 Record Creation with Smart Paste Form Fill
Boost productivity in Dynamics 365 with Copilot’s Smart Paste. Simplify data entry, save time, and enhance accuracy. See how it works.
Microsoft UK Pricing Decreases and Increases: How to Save on Your Licence Costs in 2025
Learn how Microsoft UK pricing changes could impact your license costs and discover ways to save before April 2025.
Align Sales and Marketing with Dynamics 365 Journey Connectors
Align sales and marketing with Dynamics 365 Handover Automation for seamless lead transitions and improved conversions.
AI Adoption: A Framework for UK Businesses
Discover strategies for successful AI adoption. Enhance operations and stay agile with practical, innovative solutions.
Previewing 2025 Release Wave 1 for Dynamics 365 and Power Platform
Highlights of the 2025 Release Wave 1 for Power Platform, Dynamics 365 Sales, D365 Customer Service and Customer Insights – Journeys
How Agile Dynamics 365 Projects Accelerate ROI
Accelerate your Dynamics 365 ROI with Agile project management. Explore ServerSys approach to flexible, efficient CRM implementation.
12 Ways Dynamics 365 Can Boost Sales Performance
Discover 12 powerful D365 Sales features to modernise your sales process, boost productivity, and drive sustainable growth.
Automatically create Knowledge Articles with the Copilot Knowledge Management Agent
Discover how to efficiently update your knowledge base using Dynamics 365’s Customer Knowledge Management Agent.
New Dataverse Recycle Bin to Restore Deleted Records
Accidentally deleting one or more Dynamics 365 records is a dreaded experience. Deleting an account is particularly harmful because cascading...
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How Administrators Can Improve CRM Data Quality
Like any asset, your CRM system relies on the quality of its inputs to deliver value. Rubbish in means rubbish out. Poor-quality data results in...
Using Dynamics 365 to Increase Customer Retention
How Dynamics 365 powers customer retention strategies through data centralisation, automation, and personalised service.
How to Overcome Dynamics 365 Project Challenges
How to overcome Dynamics 365 project obstacles including unclear goals, change resistance, data issues and adoption barriers
6 Steps for Dynamics 365 CRM Project Success
Follow our 6 steps for achieving a successful Dynamics 365 project delivery, including stakeholder involvement and agile development.
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