Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
Associate Email Activities with Multiple Dynamics 365 Records
Discover a preview Dataverse feature for linking activities to multiple records in Dynamics 365 and Power Apps.
A Quick Guide to Power Pages Website Templates
Eight Power Pages templates for self-service websites, covering application processing, scheduling, FAQs and Dynamics 365 portal scenarios.
New Interface to Manage Security Roles in Dynamics 365
Discover how the latest enhancements to Dynamics 365’s security roles interface transform administration efficiency and data integrity.
8 Steps To Reliable Dynamics 365 Data Integration
8 questions to answer before integrating Dynamics 365, from data flow direction and sync frequency to mapping and conflict resolution.
Best Practices for Dynamics 365 Data Import
How to import data into Dynamics 365 from CSV and Excel files, covering formatting, field mapping, duplicate detection and best practices.
17 Power Automate Flows to Simplify Your Business Processes
17 Power Automate flow examples across alerts, data integration, approvals and communications. Each shows the manual process it replaces.
How Copilot Enhances Dynamics 365 Customer Service
Microsoft Copilot helps agents improve service delivery, streamlining communication with innovative, data-driven solutions.
Dynamics 365 Focus Mode: Navigate Records Faster
Unlock increased sales productivity with Dynamics 365 Focus Mode. Streamline tasks, accelerate actions, and manage relationships effortlessly.
How to Licence Microsoft Dynamics 365 Customer Service
Are you overpaying for Dynamics 365 Customer Service licenses? Learn more about the options here.
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