Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
How to Strengthen Member Retention using Dynamics 365
How membership organisations use Dynamics to personalise communications, automate renewals, and turn engagement data into retention insights.
View Exact Marketing Emails in the Dynamics 365 Timeline
Explore Dynamics Customer Insights enhanced email timeline referencing. Streamline team communications with full email content visibility.
5 Best Practices to Reinforce Security in Dynamics 365
Practical guidance on role-based access, client secrets, MFA and audit logging to protect your data.
Associate Email Activities with Multiple Dynamics 365 Records
Discover a preview Dataverse feature for linking activities to multiple records in Dynamics 365 and Power Apps.
A Quick Guide to Power Pages Website Templates
Eight Power Pages templates for self-service websites, covering application processing, scheduling, FAQs and Dynamics 365 portal scenarios.
New Interface to Manage Security Roles in Dynamics 365
Discover how the latest enhancements to Dynamics 365’s security roles interface transform administration efficiency and data integrity.
8 Steps To Reliable Dynamics 365 Data Integration
8 questions to answer before integrating Dynamics 365, from data flow direction and sync frequency to mapping and conflict resolution.
Best Practices for Dynamics 365 Data Import
How to import data into Dynamics 365 from CSV and Excel files, covering formatting, field mapping, duplicate detection and best practices.
17 Power Automate Flows to Simplify Your Business Processes
17 Power Automate flow examples across alerts, data integration, approvals and communications. Each shows the manual process it replaces.
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