Insights and News
Learn what’s new and read our insights about Microsoft Dynamics 365 and the Power Platform.
How the Dynamics 365 App for Outlook Works
How the Dynamics 365 App for Outlook tracks emails, creates CRM records, and gives you access to contact data without leaving your inbox.
A Guide to Microsoft Power Pages Licensing
How Power Pages licensing works, including authenticated and anonymous user meters, use rights with Dynamics and PAYG billing.
Why Dynamics 365 Needs Expert Support After Go-Live
6 benefits of specialist Dynamics 365 support after go-live, from extending team capacity to navigating Microsoft updates and licensing.
A Concise Guide to Dynamics 365 Agent Scripts
Discover how to enhance customer support with Dynamics 365 agent scripts for efficient, consistent service and brand unity.
Dynamics 365 for Trade Associations: Membership, Events, and Portals
How trade associations use Dynamics 365 to manage tiered memberships, coordinate events, and engage members through portals.
Using AI in the Workplace: Insights from the 2024 Work Trend Index Report
Discover the future of AI in the workplace with a summary of insights from the Microsoft and LinkedIn 2024 Work Trend Report.
Ultimate Dynamics 365 Terminology Cheat Sheet
Learn essential Dynamics 365 terminology like entity, record, Dataverse, and workflows. Perfect for newcomers to navigate the platform.
How Hill Dickinson Advanced Its Digital Transformation with ServerSys
Explore Hill Dickinson’s digital leap forward with ServerSys,harnessing Dynamics 365 for seamless client engagement and innovation.
Connecting External Forms with Customer Insights – Journeys
Integrate existing website forms with Dynamics 365 Customer Insights. Maximise visibility and centralise data.
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