Dynamics 365 Pricing Increase from October 2024

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Dynamics 365 Pricing Increase from October 2024

Microsoft has announced an increase in pricing across a series of Dynamics 365 products from 1st October 2024.

Although Microsoft has only released US dollar prices, it confirmed similar percentage increases will apply globally.

Here’s a quick look at some of the changes:

ProductCurrent PricePrice from October 2024
Microsoft Dynamics 365 Sales Enterprise$95$105
Microsoft Dynamics 365 Sales Premium$135$150
Customer Service Enterprise$95$105
Microsoft Dynamics 365 Field Service$95$105
Microsoft Dynamics 365 Project Operations$120$135

All prices are per user/month. The Microsoft announcement has a complete list of the updated Dynamics 365 prices.

At the time of writing, Microsoft has not communicated pricing updates for Dynamics 365 Customer Insights – Journeys (Real-time marketing), Business Central or Dynamics 365 Professional user licences.

Please be aware that these increased prices will apply to existing customers upon licence renewals starting October 2024. For instance, if an existing agreement for Dynamics 365 Sales Enterprise is due to expire in January 2025, the new pricing will automatically apply at this point.

Potential options to mitigate or defer the upcoming price increase include:

  • For new customers, activate Dynamics licences before October at the current rate. Consider fixing the existing rate for 12 or 36 months to ensure predictable pricing throughout these terms.
  • Existing customers with user licences billed monthly might consider moving to a 12-month agreement. Or, for even greater price protection, some licenses could switch to a 36-month term agreement to lock in the current rate. 

Don’t miss out on the opportunity to take action before the new pricing is introduced. Contact our licensing experts to explore these options or to review your current licensing to ensure you aren’t paying more than you need to. We’re ready to answer your questions and provide the information you need to make the best decision for your organisation. 

An accompanying Microsoft blog post referenced product innovations, including Copilot, since its last major pricing update. If you want to ensure you’re getting the most value from your software and the Microsoft cloud platform, connect with ServerSys or your current partner – we’re here to help you utilise the latest features.

April 17, 2024

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Warren Butler

Warren Butler

Warren is the director of marketing at ServerSys. He brings over 20 years of experience covering business transformation, CRM and Microsoft Dynamics to help organisations grow by embracing technology.

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