Microsoft Dynamics CRM Managed Services

Accelerate your growth and efficiency with Dynamics CRM managed services that align with your business needs.

Partners in Your Dynamics 365 CRM Evolution

ServerSys offers more than technical support. We are a strategic managed service partner committed to helping organisations increase the success of their Dynamics CRM.

We aim to enhance system performance and provide consistent engagement that delivers real value.

With 25+ years of experience, we assure you of an optimised Dynamics system, improved adoption rates, and swift adaptation to meet your changing needs.

Let’s work together to unlock the potential of your investment in Dynamics 365 and the Microsoft Power Platform. Contact us today to arrange a free technical review.

The Value of Dynamics CRM Managed Services

Dedicated Consultant

Connect with Dynamics and the Power Platform experts who understand your organisation and its processes.


Proactive Advice and Monthly Reviews

Gain strategic insights and access to practical solutions that enhance user experiences.

Continuously evolve your CRM

Use inclusive hours to assign change requests for our team to make swift, responsive updates to your Dynamics system.

New Feature Guidance

We’ll assist you in testing, and configuring innovative features and new capabilities to improve performance.

Expert Support

Quickly resolve any Dynamics-related questions and user issues with unmetered helpdesk support.

Connect your Data

We’ll help you streamline workflows by integrating additional data sources with your CRM system.

At ServerSys, we support you with direct access to our highly experienced consultants to help your business adapt and thrive with Dynamics 365 and the Microsoft Power Platform.

Arrange a free technical review

If you are questioning the value you are getting from your current Dynamics 365 partner, then it’s time to contact ServerSys.

Since 2010, we have supported various Dynamics systems, from small businesses to well-known brands. We understand that businesses change, and regardless of your size and the reason for moving, we will ensure you have the support you need.

We offer a free, no-obligation technical review to help you evaluate our service and decide. In this consultation, we’ll understand how your system is configured, identify issues, pinpoint quick wins and share recommendations before we tailor a support package that’s right for you.

Dynamics CRM managed services review meeting

Why Partner with ServerSys?

  • We’ve been around since 1998, giving us the skills and 25+ years of experience to support your CRM and business solutions.
  • With our seasoned professionals, achieve in weeks what others might take months to accomplish.
  • We’re proud of our industry-leading 96% client retention rate. From design to support, we are a genuine partner in it for the long haul.
  • Our team is 100% focused on Microsoft Business Applications, including Dynamics 365 CRM apps and the Power Platform.
  • Our Microsoft CSP Tier-1 Partner status means we have direct access to Microsoft’s engineering and support teams.
  • We have a proven track record of increasing adoption and simplifying workflows.
  • Our people have earned the trust of organisations like yours. They have a continuous improvement mindset and are committed to knowledge sharing and increasing in-house expertise.

Compare Our Support and CRM Managed Services

Break/Fix SupportElevated SupportEngage Managed Service
SummaryUnlimited usage Dynamics 365 user support.Achieve more and accelerate faster with inclusive Dynamics consultancy.Working hand in hand with you to implement Dynamics 365 improvements each month.
Helpdesk support
Consultancy hours
Access to Dynamics consultants
Integration management
Change management processes
Dedicated consultant
Strategic and technical reviews
Backlog management

Download Managed Services Guide

Are you interested in learning more? Please read our guide for further details about our Dynamics 365 Managed Services.

Dynamics CRM managed services and support guide

We are proud to work with...

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Success Stories

“It’s comforting to know that we have experts working alongside us who will go the extra mile. The level of service ServerSys provides is outstanding.”

Stuart Dennis, MIS Group Project Manager at Altodigital

“Acting as an extension to our in-house development team, ServerSys works side-by-side with us. They’ve become integral to how we work.”

Ciaran Doyle, Business Analyst at Honda (UK) Corporate Selecting.

“ServerSys restored our faith in IT suppliers and 100% rescued our project. When it comes to technical knowledge and the ability to communicate with and listen to users – they’re in a league of their own.”

Sarah Patrick, Group Marketing Manager at Alchemy Ingredients.

Outcomes we deliver

Advance your digital transformation with ServerSys. Explore the outcomes you can achieve using our Dynamics 365 managed services:

Strategic decision-making

Benefit from our technical expertise and industry knowledge to guide your Dynamics CRM decisions.

Enhanced productivity

Boost your efficiency with increased Dynamics 365 adoption.

Optimised operations

Experience continuous improvements as we optimise your workflows for peak performance.

Increased value realisation

Realise the potential of Dynamics with guidance from our experts.

Empowered teams

Boost your team’s confidence and expertise with personalised training.

Fast, effective issue resolution

Minimise downtime with swift incident resolution and proactive troubleshooting.

Dynamics CRM managed service outcomes with ServerSys visual

Dynamics CRM Managed Services FAQs

What are ServerSys Managed Services for Dynamics 365?

Our managed services offer a combination of services to help organisations of all sizes gain the most value from Dynamics 365 CRM applications. Our goal is to be your trusted advisor by optimising your system to increase its usage and drive success. We provide support and technical consultancy to help you quickly implement solutions and adapt the system to meet your changing needs.

How will ServerSys Managed Services benefit my company?

Our Managed Services provide multiple benefits to assist your organisation in obtaining the best results from Dynamics 365 and the Microsoft Cloud. Our clients often report benefits from partnering with ServerSys, such as improved productivity, operational efficiency, and better utilisation of Dynamics 365. Browse our case studies to learn more.

What level of support can I expect from ServerSys?

Each of our support and managed service plans includes unlimited access to technical support for all Dynamics 365-related issues. Support can be accessed by phone, email or via our online portal. Our service level agreements cover four support tiers, which include a 10-minute response time and hourly updates for tier-one issues. Download our guide to learn more. Through our managed services, we strive to provide a proactive, personalised partnership to reduce support incidents.

What challenges does Managed Services address?

Our managed services are designed for any organisation that wants to improve performance with Dynamics 365. We support CRM administrators by providing access to in-demand resources to resolve issues promptly and implement changes quickly. Additionally, our consultants also help administrators address adoption challenges, manage change request backlogs, configure new features, and unlocking insights from data to support confident decision-making.

How does ServerSys aid in strategic CRM decision-making?

Our clients have direct access to experienced consultants. Drawing from their market knowledge, they offer insights, guidance and personalised recommendations aligned with an organisation’s requirements and Dynamics 365 configuration. Our team will support your strategic decisions-making to enhance adoption and maximise the performance of your system.

Ready to achieve CRM success?

Achieve impactful results with Dynamics 365 and the Microsoft Power Platform with ServerSys as your CRM managed service provider. We offer three easy ways to get in touch:

Call us now on 0203 884 3804


Complete the contact form below, and we’ll follow up shortly.