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New Marketing Audience Split Tile for Unbiased Testing in Customer Insights

New Marketing Audience Split Tile for Unbiased Testing in Customer Insights

by Daniel Norris | Aug 22, 2024 | CRM, D365 Marketing, Dynamics Features, Insights, What's new?

Marketing teams are faced with a common challenge. How do you ensure that your customers receive tailored experiences that align with your objectives? Their goal is to maximise engagement which they can do by gaining valuable customer feedback and testing different...
Enabling Dark Mode for Dynamics 365 and Power Apps: An Unofficial Guide

Enabling Dark Mode for Dynamics 365 and Power Apps: An Unofficial Guide

by Warren Butler | Aug 20, 2024 | CRM, Dynamics Features, Insights

Many prefer to enable dark mode when using apps for reasons ranging from health and comfort to aesthetic preferences or practical advantages like battery life savings. Dark mode isn’t officially supported in Dynamics 365 or other model-driven Power Apps, but...
Dynamics 365 Outbound Marketing Deprecation and Transitioning Guide

Dynamics 365 Outbound Marketing Deprecation and Transitioning Guide

by Warren Butler | Aug 16, 2024 | Advice, CRM, D365 Marketing, Dynamics Features, Insights

Microsoft has announced that the outbound marketing module in Dynamics 365 Customer Insights – Journeys (previously Dynamics 365 Marketing) will be deprecated on 30 June 2025. Before this, it will remove the social posting and LinkedIn lead generation capabilities...
Introducing the Automation Center for Power Automate

Introducing the Automation Center for Power Automate

by Warren Butler | Aug 12, 2024 | Insights, Power Platform, What's new?

Are you struggling to keep on top of your automations as more workflows are run in Power Automate? You’re not alone. The amount of automation data can easily overwhelm administrators, leaving your searching for clarity. The new Automation Center in Power...
Dynamics 365 Customer Insights – Journeys and D365 Marketing Glossary

Dynamics 365 Customer Insights – Journeys and D365 Marketing Glossary

by Warren Butler | Aug 9, 2024 | CRM, D365 Marketing, Dynamics Features, Insights

Keeping track of the various terminology and name changes associated with the Dynamics 365 marketing product can be challenging. If you are considering implementing Customer Insights—Journeys or want to learn more about the product, we’ve compiled this glossary...
Double Opt-In Now Available for Dynamics 365 Real-Time Marketing

Double Opt-In Now Available for Dynamics 365 Real-Time Marketing

by Warren Butler | Aug 2, 2024 | CRM, D365 Marketing, Dynamics Features, Insights, What's new?

The long-awaited double opt-in feature for real-time journeys is available to preview in Dynamics 365 Marketing and Customer Insights – Journeys, which Microsoft says will be generally available from October. In this article, we will examine the key points of...
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