by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement.... 
by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights
SIC codes might seem like another box to complete, but this data improves segmentation, analysis and planning. Tracking these company codes in Microsoft Dynamics 365 and Power Apps could help you to identify new opportunities, evaluate risks, and enable granular... 
by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform
Imagine enabling individuals to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers; they’re outcomes businesses can achieve with Power Apps. These are just some of the findings in a... 
by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Imagine accelerating your business innovation and solving complex challenges faster than ever before. That’s the power of AI and low-code platforms. These tools are revolutionising how companies operate, making it quicker to innovate with technology. The... 
by Warren Butler | Sep 16, 2024 | Dynamics Features, Insights, Power Platform, Storage
Managing file attachments in Dynamics 365 can slow users down due to challenges in maintaining document visibility. That’s because key metadata isn’t automatically captured when files are uploaded to Dataverse or a SharePoint library. By contrast, structured... 
by Warren Butler | Sep 6, 2024 | Insights, Licensing
With Microsoft’s increased pricing taking effect on 1st October across various Dynamics 365 licences, time is running out to minimise the impact on your costs. The upcoming price change is a global adjustment by Microsoft that will apply across currencies for...