by Warren Butler | Oct 10, 2024 | Dynamics Features, Insights, What's new?
Microsoft has made an important change to the feature release frequency for model-driven apps, including Dynamics 365. Previously, many new and updated features for model-driven apps were released in twice-yearly (semi-annual) update waves. Microsoft has now... 
by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
TL;DR:Click bots inflate email click rates, making it harder to assess real engagement. The new click bot protection in Dynamics 365 Customer Insights filters out automated clicks in real-time journeys, providing more accurate reporting. This post explains how it... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement.... 
by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights
SIC codes might seem like another box to complete, but this data improves segmentation, analysis and planning. Tracking these company codes in Microsoft Dynamics 365 and Power Apps could help you to identify new opportunities, evaluate risks, and enable granular... 
by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform
Imagine enabling individuals to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers; they’re outcomes businesses can achieve with Power Apps. These are just some of the findings in a... 
by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Imagine accelerating your business innovation and solving complex challenges faster than ever before. That’s the power of AI and low-code platforms. These tools are revolutionising how companies operate, making it quicker to innovate with technology. The...