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Managing Release Channels for Dynamics 365 and Model-Driven Apps

Managing Release Channels for Dynamics 365 and Model-Driven Apps

by Warren Butler | Oct 10, 2024 | Dynamics Features, Insights, What's new?

Microsoft has made an important change to the feature release frequency for model-driven apps, including Dynamics 365. Previously, many new and updated features for model-driven apps were released in twice-yearly (semi-annual) update waves. Microsoft has now...
Improve Email Campaign Accuracy with Customer Insights Click Bot Protection

Improve Email Campaign Accuracy with Customer Insights Click Bot Protection

by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?

TL;DR:Click bots inflate email click rates, making it harder to assess real engagement. The new click bot protection in Dynamics 365 Customer Insights filters out automated clicks in real-time journeys, providing more accurate reporting. This post explains how it...
Behind the Scenes: How our Support Team Powers Customer Success with Dynamics 365

Behind the Scenes: How our Support Team Powers Customer Success with Dynamics 365

by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage

Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement....
Integrate Companies House SIC Codes with Dynamics 365

Integrate Companies House SIC Codes with Dynamics 365

by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights

SIC codes might seem like another box to complete, but this data improves segmentation, analysis and planning. Tracking these company codes in Microsoft Dynamics 365 and Power Apps could help you to identify new opportunities, evaluate risks, and enable granular...
Forrester Study Finds Power Apps Delivers 206% ROI

Forrester Study Finds Power Apps Delivers 206% ROI

by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform

Imagine enabling individuals to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers; they’re outcomes businesses can achieve with Power Apps. These are just some of the findings in a...
Innovate Faster with AI and Low-Code Solutions

Innovate Faster with AI and Low-Code Solutions

by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform

Imagine accelerating your business innovation and solving complex challenges faster than ever before. That’s the power of AI and low-code platforms. These tools are revolutionising how companies operate, making it quicker to innovate with technology. The...
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  • How This Overlooked Dynamics Feature Can Help You Navigate Timelines

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