by Rodney Green | Oct 29, 2025 | Advice, CRM, Digital Transformation, Insights
I have regular conversations with business leaders about their Dynamics 365 system, and they usually start the same way. They’re not hugely unhappy. Support tickets get resolved, and their system is stable. But when I ask them what value they see from their... 
by Warren Butler | Oct 1, 2025 | Advice, Insights, Power Platform, Storage
You can reduce Dataverse consumption without purchasing add-on capacity or deleting data you need to keep. Practical options include bulk deletion of obsolete records, reviewing audit log and Copilot transcript retention periods, removing deactivated Power Automate... 
by Daniel Norris | Sep 30, 2025 | CRM, D365 Sales, Dynamics Features, Insights, What's new?
Understanding the intricate web of organisational relationships is important for sales success. Sellers often struggle to identify the structure of large accounts, involving parent companies, subsidiaries, and various related entities. This complexity frequently leads... 
by Warren Butler | Sep 12, 2025 | Advice, Insights, Power Platform
Microsoft has announced a critical change to Power Automate that requires urgent attention. Power Automate flows with HTTP triggers or Teams Webhook triggers containing logic.azure.com in their URLs are being migrated to new URLs. You can see the new URL in the HTTP... 
by Warren Butler | Sep 10, 2025 | Insights, Portals
Four architectural decisions shape whether your Dynamics 365 portal scales affordably or demands expensive rework: how you plan for peak traffic, how users authenticate, where data is sourced, and how uploads are handled. These choices often receive insufficient... 
by Warren Butler | Aug 28, 2025 | Insights, Licensing
Microsoft is changing how Enterprise Agreement (EA) pricing works for its online services, including Dynamics 365 and Microsoft 365. From 1st November 2025, the volume-based discount structure that has rewarded larger organisations with better pricing will be replaced...