by Warren Butler | Mar 5, 2025 | Copilot, Dynamics Features, Insights, What's new?
Charts in Dynamics 365 have remained relatively unchanged for many years, but a new Copilot feature now automatically generates fresh visuals for views. This new option provides an alternative to Power BI visuals, whereby AI uses the rows and columns in your active... 
by Warren Butler | Feb 21, 2025 | AI, Copilot, D365 Customer Service, D365 Sales, Dynamics Features, Insights, Power Platform, What's new?
Smart paste with Copilot form fill assistance simplifies data entry in Dynamics 365 and other model-driven apps. This new feature minimises manual effort in creating new records, saving time and improving data accuracy. How Dynamics 365 Smart Paste Works The new smart... 
by Warren Butler | Feb 19, 2025 | Advice, D365 Customer Service, D365 Sales, Insights, Licensing, What's new?
A lot is happening with Microsoft UK pricing between February and April 2025. This month, it has reduced the sterling price of many of its business applications following a currency realignment. A 4-6% price decrease applies to Dynamics 365 licences, Microsoft 365,... 
by Daniel Norris | Feb 7, 2025 | D365 Marketing, D365 Sales, Dynamics Features, Insights, What's new?
Disconnect between sales and marketing teams has long been a challenge, leading to inefficiencies, miscommunication, and lost opportunities. This issue is further compounded when teams rely on separate systems, creating data silos that hinder collaboration. Dynamics... 
by Warren Butler | Feb 6, 2025 | Advice, AI, Copilot, Insights
Artificial Intelligence offers tremendous promise for organisations, but many are at a crossroads between curiosity and caution. Research by the Office of National Statistics revealed that only 15% of UK businesses reported using AI in October 2024. While AI can... 
by Warren Butler | Jan 28, 2025 | D365 Customer Service, D365 Marketing, D365 Sales, Insights, Power Platform, What's new?
The first 2025 release plans, detailing feature updates between April and September 2025, are now available. 2025 Release Wave 1 (RW1) for Microsoft Dynamics 365 and Power Platform will begin deployment to production environments from April 1st. July 2025 Update:...