by Warren Butler | Jan 6, 2025 | Insights, Power Platform, Storage, What's new?
Accidentally deleting one or more Dynamics 365 records is a dreaded experience. Deleting an account is particularly harmful because it triggers cascading behaviour that removes contacts, leads, activities, and other related records. Recovering records deleted in error... 
by Warren Butler | Jan 2, 2025 | Advice, AI, CRM, Insights
The beginning of a new year is an ideal opportunity to assess how well your CRM system meets your current needs and identify areas for improvement. Below, we’ve shared 15 suggestions, including usage tips, best practices, new features, and trends. Whether you are a... 
by Warren Butler | Dec 17, 2024 | Insights, Power Platform
Discover how to increase the value of your business data with visuals that reveal actionable insights to drive confident decisions. By watching this recorded webinar with our partners at Hopton Analytics, discover the art of the possible and see examples of how Power... 
by Daniel Norris | Dec 12, 2024 | AI, Copilot, Insights, Power Platform
Imagine being able to create complex Dataverse tables for your applications in minutes instead of hours. With Copilot in Power Apps, this is now a reality. Administrators and consultants can save time and effort by generating tables with just a simple prompt, paving... 
by Warren Butler | Dec 6, 2024 | AI, Copilot, Insights, Portals, What's new?
Power Pages simplifies creating data-driven websites that enhance customer interactions and streamline processes. Microsoft recently unveiled a set of new Power Pages capabilities. In this article, we’ll examine how these personalise experiences and provide... 
by Daniel Norris | Dec 4, 2024 | Advice, CRM, D365 Marketing, Insights
Ready to elevate your event management? The Dynamics 365 Customer Insights events planner leverages automation through Real-Time Journeys to ensure smooth events. Events have diverse goals and are delivered through a mix of mediums. Thankfully, the Customer Insights...