by Warren Butler | Feb 19, 2026 | D365 Marketing, Insights
A campaign generates 300 leads. Marketing calls it a success. Sales opens the list, sees a mix of registrations, content downloads, and a few people who might have budget and intent – but no easy way to tell them apart. The leads sit, the follow-up is slow, and... 
by Warren Butler | Feb 13, 2026 | Insights, Power Platform, What's new?
The daily dashboard check is a familiar ritual for many Power Platform and Dynamics 365 administrators. You scan the metrics, check for failures, and hunt for performance issues, looking to spot a potential problem before the support tickets start rolling in. But what... 
by Warren Butler | Jan 29, 2026 | Advice, AI, Copilot, Insights
It’s not the model, the budget or even the technology. When AI pilots fail to reach production, the cause might not be what you expect. MIT’s State of AI in Business report found that 95% of AI pilots deliver no measurable return. Gartner predicts that... 
by Warren Butler | Jan 26, 2026 | Insights, Portals, Power Platform
Server logic functionality for Power Pages is now generally available. Power Pages has always offered a straightforward way to build external-facing portals on top of Dataverse. But if your portal had to do anything secure on the server – call an external API,... 
by Warren Butler | Jan 22, 2026 | Advice, CRM, Insights
A good Dynamics 365 partner should understand your processes before recommending technology, challenge your assumptions rather than take orders, and build your team’s ability to do more independently. Warning signs include passive support, time deducted for... 
by Rodney Green | Dec 19, 2025 | Advice, CRM, Insights, Success Stories
A recent call with one of our clients about Dynamics 365 recently saved them over £7,500 in unnecessary licence costs, demonstrating the benefit of regular conversations. Licensing wasn’t the main topic for our discussion, but we noticed their renewal date was...