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A Quick Guide to Licensing Dynamics 365 Customer Insights

A Quick Guide to Licensing Dynamics 365 Customer Insights

by Warren Butler | Mar 20, 2025 | D365 Marketing, Insights, Licensing

Microsoft Dynamics 365 Customer Insights includes access to two powerful applications. Unlike other Dynamics applications, the license is per-tenant rather than a seat-based model. This article provides a brief licensing overview, including its applications and...
5 Ways to Improve Marketing Campaigns with Customer Insights – Data

5 Ways to Improve Marketing Campaigns with Customer Insights – Data

by Daniel Norris | Mar 14, 2025 | CRM, D365 Marketing, Insights

As your business grows, so does your customer data. Managing information in disparate systems can be a challenge when coordinating campaigns and building an accurate view of who buys your products and services. What if there was a way to unify behavioural,...
Drive Growth with Agentic AI: Key Insights from Microsoft’s Agents of Change Report 2025

Drive Growth with Agentic AI: Key Insights from Microsoft’s Agents of Change Report 2025

by Warren Butler | Mar 11, 2025 | Advice, AI, Digital Transformation, Insights

Microsoft’s latest report explores new AI opportunities for UK businesses. The Agents of Change report coincided with the UK leg of Microsoft’s global AI tour, showing how ‘agentic’ AI is transforming businesses. Findings show that...
Copilot Chart Visuals for Dynamics 365 Views

Copilot Chart Visuals for Dynamics 365 Views

by Warren Butler | Mar 5, 2025 | Copilot, Dynamics Features, Insights, What's new?

Charts in Dynamics 365 have remained relatively unchanged for many years, but a new Copilot feature now automatically generates fresh visuals for views. This new option provides an alternative to Power BI visuals, whereby AI uses the rows and columns in your active...
Accelerate Dynamics 365 Record Creation with Smart Paste Form Fill

Accelerate Dynamics 365 Record Creation with Smart Paste Form Fill

by Warren Butler | Feb 21, 2025 | AI, Copilot, D365 Customer Service, D365 Sales, Dynamics Features, Insights, Power Platform, What's new?

Smart paste with Copilot form fill assistance simplifies data entry in Dynamics 365 and other model-driven apps. This new feature minimises manual effort in creating new records, saving time and improving data accuracy. How Dynamics 365 Smart Paste Works The new smart...
Microsoft UK Pricing Decreases and Increases: How to Save on Your Licence Costs in 2025

Microsoft UK Pricing Decreases and Increases: How to Save on Your Licence Costs in 2025

by Warren Butler | Feb 19, 2025 | Advice, D365 Customer Service, D365 Sales, Insights, Licensing, What's new?

A lot is happening with Microsoft UK pricing between February and April 2025. This month, it has reduced the sterling price of many of its business applications following a currency realignment. A 4-6% price decrease applies to Dynamics 365 licences, Microsoft 365,...
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