by serversys | Apr 16, 2026 | Advice, AI, CRM, Insights
Every PDF your team types into Dynamics 365 has a price tag attached, and when you add up the volumes, the figure is often higher than many expect. You know the cost of your CRM licences down to the pound, but the cost of getting data into it is rarely measured with... 
by Rodney Green | Apr 15, 2026 | Advice, CRM, Insights
Your Dynamics 365 system has the scale and capabilities to support where your business is heading, but that’s of no comfort if you’re not seeing its value. We regularly speak to organisations where the gap between what Dynamics 365 could do and what... 
by Warren Butler | Apr 1, 2026 | AI, Insights, Portals, Power Platform
New AI-powered capabilities are coming to Power Pages. These include the ability to embed agents directly into websites, marking a shift in what online self-service can look like for people outside your organisation. Most conversations about AI agents focus on... 
by Daniel Norris | Mar 20, 2026 | D365 Marketing, Insights
Segments in Dynamics 365 Customer Insights determine who receives your marketing messages. The segment builder connects Dataverse data, behavioural signals, and unified customer profiles, giving marketing teams direct control over audience targeting without needing... 
by Warren Butler | Mar 18, 2026 | Insights, Portals, Power Platform, Security
Power Pages deploys websites connected to Dynamics 365 and Power Apps, giving customers, members and other stakeholders self-service access to business data and processes. When you provide that access, the security of what sits behind your website depends on how the... 
by Warren Butler | Mar 13, 2026 | Advice, Insights, Licensing, Portals, Power Platform
Power Apps and Power Pages serve different audiences. The first provides focused workspaces for internal teams, while the second gives external customers and stakeholders secure access to your data through websites that handle processes, self-service, and...