by Warren Butler | Jul 14, 2025 | Insights, Portals
Some web portals seem frozen in time. Whether completing an application, scheduling a job, reporting an issue or logging into an account, these outdated websites turn simple tasks into frustrating exercises. People abandon processes, support tickets increase, and... 
by Daniel Norris | Jul 3, 2025 | Advice, AI, D365 Sales, Dynamics Features, Insights, Security, What's new?
We review plenty of new advancements that are introduced into Dynamics and the Power Platform. If the answer to the question is: Should we use it? We usually like to say yes. Newer is often better! This time, the answer is more complicated. A new capability in... 
by Daniel Norris | Jul 1, 2025 | Advice, D365 Marketing, Insights
Managing complex journeys in Customer Insights is challenging. It’s easy to miss something, which can impact the performance of your journey or send the wrong message to your customers. We’re human, and we can all make mistakes. Out of 5 million tested emails by... 
by Warren Butler | Jun 18, 2025 | Dynamics Features, Insights
Microsoft quietly rolled out timeline bookmarks for Dynamics 365 and Power Apps, but many users missed what could be one of the most practical time-saving enhancements to hit the platform in recent years. If you’ve ever found yourself repeatedly applying the... 
by Warren Butler | Jun 17, 2025 | Digital Transformation, Insights, Portals
In an increasingly connected world, businesses constantly seek innovative ways to enhance efficiency, deepen engagement, and drive growth. While web portals have long been a staple of digital strategy, a new era of portals is emerging, transforming how organisations... 
by Warren Butler | Jun 9, 2025 | D365 Marketing, Digital Transformation, Dynamics Features, Insights
Marketing teams face a persistent challenge: how do you move beyond generic, scheduled campaigns and deliver personalised messages that resonate with individual customers? While bulk email campaigns have their place, the real opportunity lies in leveraging connected...