by Warren Butler | Oct 10, 2024 | Dynamics Features, Insights, What's new?
Microsoft has made an important change to the feature release frequency for model-driven apps, including Dynamics 365. Previously, many new and updated features were released in twice-yearly (semi-annual) update waves. A new monthly channel now delivers generally... 
by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
Marketers face an ongoing challenge to distinguish genuine email clicks from bot activity. With inflated metrics caused by security bots, campaign decisions can become skewed. In this post, we explore how click bot protection works in Dynamics 365 Customer Insights... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement.... 
by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights
Our Companies House integration for Dynamics 365 pulls registered SIC codes directly into your CRM, removing the need to search Companies House manually or cross-reference code lists. Enter a company name, select from matched results, and the SIC code, description,... 
by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform
Imagine enabling people to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers – they’re outcomes businesses have achieved with Power Apps. These are just some of the findings in a... 
by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Microsoft Power Platform gives your teams the tools to build their own applications, automate routine tasks, and analyse data. This allows business units to solve their own challenges quickly, while IT maintains governance and control over the environment. Many...