by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
Marketers face an ongoing challenge to distinguish genuine email clicks from bot activity. With inflated metrics caused by security bots, campaign decisions can become skewed. In this post, we explore how click bot protection works in Dynamics 365 Customer Insights... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement.... 
by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights
Our Companies House integration for Dynamics 365 pulls registered SIC codes directly into your CRM, removing the need to search Companies House manually or cross-reference code lists. Enter a company name, select from matched results, and the SIC code, description,... 
by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform
Imagine enabling people to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers – they’re outcomes businesses have achieved with Power Apps. These are just some of the findings in a... 
by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Microsoft Power Platform gives your teams the tools to build their own applications, automate routine tasks, and analyse data. This allows business units to solve their own challenges quickly, while IT maintains governance and control over the environment. Many... 
by Warren Butler | Sep 16, 2024 | Dynamics Features, Insights, Power Platform, Storage
Our document metadata solution for Dynamics 365 captures structured information about each file at the point of upload, including document type, author, signing date, and expiry. Standard attachment methods in Dynamics 365, whether via timeline notes or SharePoint...