by Warren Butler | Apr 29, 2024 | D365 Sales, Insights, Licensing
Understanding Dynamics 365 Sales licences is crucial to ensuring sufficient functionality for user needs and avoid overpaying for features you don’t need. If you are implementing Dynamics 365 or reviewing your licensing, please contact our experts. They’ll... 
by Warren Butler | Apr 24, 2024 | Advice, CRM, Digital Transformation, Insights, Power Platform
If your organisation faces declining engagement, digital transformation offers a path to revitalising member participation and retention. Perhaps you are held back by outdated technology that restricts your ability to connect with your community effectively.... 
by Daniel Norris | Apr 22, 2024 | CRM, D365 Marketing, Dynamics Features, Insights
Consider situations where account managers or service representatives are unable to view the complete details of marketing emails sent to customers. While copies of these messages are available in each CRM record history, they only display the default template text... 
by Warren Butler | Apr 17, 2024 | D365 Customer Service, D365 Sales, Insights, Licensing
Microsoft has announced an increase in pricing across a series of Dynamics 365 products from 1st October 2024. Although Microsoft has only released US dollar prices, it confirmed similar percentage increases will apply globally. September 2024 UpdateHow to Prepare for... 
by Warren Butler | Apr 15, 2024 | Advice, CRM, Insights, Security
As an administrator, you know that securing your Dynamics 365 data isn’t optional. With threats piling up faster than ever, a breach could wreck your organisation’s reputation. This is why having a rock-solid security strategy is critical. You’ve got to... 
by Warren Butler | Apr 10, 2024 | Dynamics Features, Insights, What's new?
The ability to link activities to multiple records in Dynamics 365 or Power Apps has been a frequent user request. That’s why we’re excited to see the introduction of a new Dataverse feature that enables email activities to be linked to multiple related...