by Daniel Norris | Jun 4, 2024 | Advice, CRM, Insights
Is your Dynamics 365 partner helping you achieve success, or are they a roadblock to your progress? Let’s explore typical constraints to see if it might be worth evaluating your partnership. Microsoft Dynamics 365 applications are powerful enablers to transform... 
by Warren Butler | May 29, 2024 | Advice, CRM, Insights
Have you ever hit an unexpected roadblock with Dynamics 365? This scenario can quickly happen because while Dynamics packs powerful tools, unlocking its full potential requires more than technology – it needs the right people behind it. Working with expert... 
by Warren Butler | May 24, 2024 | CRM, D365 Customer Service, Dynamics Features, Insights
Imagine reaching out for service and being greeted every time with the understanding and response of a professional that feels tailor-made to your query. Unfortunately, the reality often falls short. Customers frequently face long waits, inconsistent information, and... 
by Warren Butler | May 23, 2024 | CRM, Digital Transformation, Dynamics Features, Insights
Trade associations face unique challenges that set them apart from other membership and non-profit organisations. These include balancing members’ competing needs while promoting industry goals. Investing in digital transformation allows trade associations to... 
by Warren Butler | May 21, 2024 | Advice, AI, Digital Transformation, Insights
The 2024 Work Trend Index Annual Report, presented by Microsoft and LinkedIn, offers fresh insights into integrating Artificial Intelligence into the workplace. The report draws on extensive research, including a survey engaging over 30,000 individuals across 31... 
by Daniel Norris | May 15, 2024 | Advice, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Insights
The terminology and jargon surrounding Dynamics 365 can easily confuse and overwhelm. To help you navigate this landscape, we’ve created a cheat sheet of common terms and concepts you’re likely to encounter. This guide aims to demystify the jargon and help you get up...