by Daniel Norris | Oct 7, 2024 | CRM, D365 Marketing, Insights, What's new?
Click bots inflate email click rates, making it harder to assess real engagement. Click bot protection in Dynamics 365 Customer Insights filters out automated clicks in real-time journeys, providing more accurate reporting.. Marketers face an ongoing challenge to... 
by Daniel Norris | Sep 26, 2024 | Advice, CRM, Insights, Storage
Behind every successful customer experience is a dedicated support team, working tirelessly to resolve issues and enhance systems. Providing exceptional customer support goes beyond fixing issues—it’s about collaboration, transparency and continuous improvement.... 
by Warren Butler | Sep 23, 2024 | D365 Sales, Dynamics Features, Insights
Tracking SIC company codes in Microsoft Dynamics 365 improves segmentation and analysis, which can help you identify opportunities, evaluate risks, and enable granular reporting. However, managing UK Standard Industrial Classification (SIC) codes presents several... 
by Warren Butler | Sep 20, 2024 | Digital Transformation, Insights, Power Platform
Imagine enabling people to save up to 250 hours per year or cutting your application development costs by 50%. These aren’t just impressive numbers – they’re outcomes businesses have achieved with Power Apps. These are just some of the findings in a... 
by Warren Butler | Sep 18, 2024 | Advice, AI, Copilot, Digital Transformation, Insights, Power Platform
Imagine solving your business challenges faster than ever. That’s the power of AI and low-code platforms. These tools are increasing business agility by making it quicker to innovate. The Microsoft Power Platform with embedded AI is leading the way, offering... 
by Warren Butler | Sep 16, 2024 | Dynamics Features, Insights, Power Platform, Storage
Managing file attachments in Dynamics 365 can slow people down due to challenges in maintaining document visibility. That’s because key metadata isn’t automatically captured when files are uploaded to Dataverse or a SharePoint library. By contrast, structured...