by Daniel Norris | Feb 28, 2024 | CRM, Digital Transformation, Dynamics Features, Insights, Power Platform
Organisations need agility to be competitive, but long development cycles, complex coding, and rigid architectures can hinder traditional application development. Microsoft addresses this challenge with model-driven apps that enable businesses to swiftly deploy... 
by Daniel Norris | Feb 23, 2024 | CRM, Dynamics Features, Insights
Dynamics 365 Customer Voice provides comprehensive feedback management and insights into client and stakeholder perspectives. With Customer Voice, you can distribute surveys, collect responses, and gain insights into customer opinions and preferences. Surveys can be... 
by Warren Butler | Feb 9, 2024 | Advice, CRM, Insights
Salesforce and Microsoft Dynamics 365 dominate the CRM market, each offering similar capabilties to save time and drive growth. As a Microsoft partner, we won’t claim to provide an unbiased comparison, but in this article, we will give you an honest and... 
by Warren Butler | Jan 10, 2024 | Advice, CRM, Insights, Success Stories
Your Dynamics 365 launch is a pivotal milestone, marking the moment where preparation meets user expectations. It sets the tone for initial experiences and should be the launchpad to impact your organisation’s operations and realise early wins. Following our... 
by Warren Butler | Jan 3, 2024 | Advice, CRM, Insights
Implementing a Dynamics 365 CRM system is a significant step but the real success lies in ensuring that people effectively adopt this technology. To ensure impact and realise the potential value of Dynamics 365 CRM, this article shares best practices to avoid or... 
by Daniel Norris | Dec 6, 2023 | Advice, CRM, Insights, Licensing, Power Platform, Storage
As data volumes grow exponentially, your business will want to avoid extra costs for Microsoft Dataverse cloud storage. At ServerSys, we help businesses minimise their data consumption. To this, we use Microsoft tools, implement retention policies, and offer expert...