by Warren Butler | Mar 13, 2024 | AI, CRM, D365 Customer Service, Digital Transformation, Dynamics Features, Insights
To save time and improve experiences, Dynamics 365 Customer Service included AI features that draw on your data and trusted resources. Boosting Productivity with Copilot for Service Nucleus Research predicts that service teams will benefit most from AI, as... 
by Warren Butler | Feb 29, 2024 | Advice, Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Digital Transformation, Dynamics Features, Insights, Licensing, Power Platform, Security, Storage
Whether you have recently implemented Microsoft Dynamics 365 or have used the system for several years, this post shares 15 ideas to improve performance. As a Microsoft UK partner, ServerSys is here to help you maximise your technology. Organisations often contact us... 
by Daniel Norris | Feb 28, 2024 | CRM, Digital Transformation, Dynamics Features, Insights, Power Platform
Organisations need agility to be competitive, but long development cycles, complex coding, and rigid architectures can hinder traditional application development. Microsoft addresses this challenge with model-driven apps that enable businesses to swiftly deploy... 
by Daniel Norris | Feb 23, 2024 | CRM, Dynamics Features, Insights
Dynamics 365 Customer Voice provides comprehensive feedback management and insights into client and stakeholder perspectives. With Customer Voice, you can distribute surveys, collect responses, and gain insights into customer opinions and preferences. Surveys can be... 
by Warren Butler | Feb 9, 2024 | Advice, CRM, Insights
Salesforce and Microsoft Dynamics 365 dominate the CRM market, each offering similar capabilties to save time and drive growth. As a Microsoft partner, we won’t claim to provide an unbiased comparison, but in this article, we will give you an honest and... 
by Warren Butler | Jan 10, 2024 | Advice, CRM, Insights, Success Stories
Your Dynamics 365 launch is a pivotal milestone, marking the moment where preparation meets user expectations. It sets the tone for initial experiences and should be the launchpad to impact your organisation’s operations and realise early wins. Following our...