by Warren Butler | Jul 18, 2025 | Copilot, D365 Customer Service, D365 Marketing, D365 Sales, Dynamics Features, Insights, What's new?
Microsoft’s 2025 Release Wave 2 introduces new features rolling out between October and March 2026. AI-powered agents and innovations lead the way, along with many additional capabilities also announced. In this article, we’ve shared some highlights across... 
by Warren Butler | Jul 14, 2025 | Insights, Portals
Some web portals seem frozen in time. Whether completing an application, scheduling a job, reporting an issue or logging into an account, these outdated websites turn simple tasks into frustrating exercises. People abandon processes, support tickets increase, and... 
by Warren Butler | Jun 18, 2025 | Dynamics Features, Insights
Microsoft quietly rolled out timeline bookmarks for Dynamics 365 and Power Apps, but many users missed what could be one of the most practical time-saving enhancements to hit the platform in recent years. If you’ve ever found yourself repeatedly applying the... 
by Warren Butler | Jun 17, 2025 | Digital Transformation, Insights, Portals
In an increasingly connected world, businesses constantly seek innovative ways to enhance efficiency, deepen engagement, and drive growth. While web portals have long been a staple of digital strategy, a new era of portals is emerging, transforming how organisations... 
by Warren Butler | Jun 9, 2025 | D365 Marketing, Digital Transformation, Dynamics Features, Insights
Marketing teams face a persistent challenge: how do you move beyond generic, scheduled campaigns and deliver personalised messages that resonate with individuals? While bulk email campaigns have their place, the real opportunity lies in using data to trigger timely,...