by Warren Butler | Mar 5, 2024 | D365 Customer Service, Insights, Licensing
Are you paying too much for your Dynamics 365 Customer Service licenses? Dynamics 365 Customer Service offers Enterprise and Professional licensing options. Whether you’re considering a Dynamics implementation or reviewing your licenses, understanding your... 
by Warren Butler | Feb 29, 2024 | Advice, Copilot, CRM, D365 Customer Service, D365 Marketing, D365 Sales, Digital Transformation, Dynamics Features, Insights, Licensing, Power Platform, Security, Storage
Whether you have recently implemented Microsoft Dynamics 365 or have used the system for several years, this post offers ideas to enhance performance. As a Microsoft partner, ServerSys is here to help you maximise your technology. Organisations often contact us... 
by Warren Butler | Feb 22, 2024 | D365 Customer Service, Dynamics Features, Insights, What's new?
In this post, we’ve shared our highlights of the main 2024 updates for Dynamics 365 Customer Service, including the 2024 Release Wave 1 announcements. July 2024 Update: Highlights of the 2024 Release Wave 2 Plans Configure custom fields for Copilot summaries... 
by Warren Butler | Feb 16, 2024 | D365 Sales, Dynamics Features, Insights
Navigating the complex world of sales and CRM shouldn’t be overwhelming. With connected technology, efficiency can be the norm rather than the exception. This is where the integration between LinkedIn Sales Navigator and Dynamics 365 Sales excels. It enables... 
by Warren Butler | Feb 13, 2024 | Insights, Portals, Power Platform, What's new?
With the latest array of preview features and enhancements, Microsoft continues to extend Power Pages. Launched in 2023, Power Pages is a secure and enterprise-grade platform, providing a low code solution to create and manage process-driven websites. This article...