by Warren Butler | Aug 20, 2024 | CRM, Dynamics Features, Insights
Many prefer dark mode for reasons ranging from health and comfort to aesthetic preferences or practical advantages like battery life savings. Dark mode isn’t officially supported in Dynamics 365 or other model-driven Power Apps, but customers often enquire about... 
by Warren Butler | Aug 16, 2024 | Advice, CRM, D365 Marketing, Dynamics Features, Insights
Microsoft started removing the outbound marketing module in Dynamics 365 Customer Insights – Journeys (previously Dynamics 365 Marketing) in June 2025. Previously, it removed social posting and LinkedIn lead generation capabilities in December 2024. This move was... 
by Warren Butler | Aug 12, 2024 | Insights, Power Platform, What's new?
Do you find it challenging to keep on top of your automations as more workflows are run in Power Automate? You’re not alone as the amount of this automation data can easily overwhelm administrators. The new Automation Center in Power Automate was developed to... 
by Warren Butler | Aug 9, 2024 | CRM, D365 Marketing, Dynamics Features, Insights
Keeping track of the various terminology and name changes associated with the Dynamics 365 marketing product can be challenging. If you are considering implementing Customer Insights—Journeys or want to learn more about the product, we’ve compiled this glossary... 
by Warren Butler | Aug 2, 2024 | CRM, D365 Marketing, Dynamics Features, Insights, What's new?
The long-awaited double opt-in feature for real-time journeys is now available for Customer Insights – Journeys. In this article, we will examine the key points of the new Dynamics 365 double opt-in feature (also known as confirmed opt-in). What is double...