by Rodney Green | Apr 16, 2026 | Advice, CRM, Insights
There are often tricky moments in a project scoping conversation where someone puts us on the spot and wants us to say, “Yes, we can do that.” And we usually can – that’s not the issue. The question is whether it’s in the client’s best... 
by Rodney Green | Apr 15, 2026 | Advice, CRM, Insights
Your Dynamics 365 system has the scale and capabilities to support where your business is heading, but that’s of no comfort if you’re not seeing its value. We regularly speak to organisations where the gap between what Dynamics 365 could do and what... 
by Rodney Green | Dec 19, 2025 | Advice, CRM, Insights, Success Stories
A recent call with one of our clients about Dynamics 365 recently saved them over £7,500 in unnecessary licence costs, demonstrating the benefit of regular conversations. Licensing wasn’t the main topic for our discussion, but we noticed their renewal date was... 
by Rodney Green | Nov 4, 2025 | Advice, CRM, Insights
The appeal of a single managed services provider (MSP) for all your IT needs is obvious. A consistent point of contact, one invoice, and the reassurance that everything is handled through a sole supplier provides security and simplicity. This model works perfectly for... 
by Rodney Green | Oct 29, 2025 | Advice, CRM, Digital Transformation, Insights
I have regular conversations with business leaders about their Dynamics 365 system, and they usually start the same way. They’re not hugely unhappy. Support tickets get resolved, and their system is stable. But when I ask them what value they see from their...