by Rodney Green | Sep 15, 2026 | Advice, AI, CRM, Insights, Security
One of our clients was trapped by a decades-old system. Replacing it cost too much, risked months of disruption and would exceed their available budget. So, they asked the developer who knows their system whether AI could improve it. The answer was an emphatic... 
by Rodney Green | Apr 16, 2026 | Advice, CRM, Insights
In short: Good scoping means challenging assumptions, not just capturing requirements — by asking why a process exists before building it in. ServerSys favours phased delivery over big-bang projects: a well-scoped first phase, live within weeks rather than months,... 
by Rodney Green | Apr 15, 2026 | Advice, CRM, Insights
Your Dynamics 365 system has the scale and capabilities to support where your business is heading, but that’s of no comfort if you’re not seeing its value. We regularly speak to organisations where the gap between what Dynamics 365 could do and what... 
by Rodney Green | Dec 19, 2025 | Advice, CRM, Insights, Success Stories
A recent call with one of our clients about Dynamics 365 recently saved them over £7,500 in unnecessary licence costs, demonstrating the benefit of regular conversations. Licensing wasn’t the main topic for our discussion, but we noticed their renewal date was... 
by Rodney Green | Nov 4, 2025 | Advice, CRM, Insights
The appeal of a single managed services provider (MSP) for all your IT needs is obvious. A consistent point of contact, one invoice, and the reassurance that everything is handled through a sole supplier provides security and simplicity. This model works perfectly for...