Learn Dynamics 365 Marketing

Get started with the full Dynamics 365 Marketing overview

• Tutorial: Create a marketing email and go live
• Design your digital content
• Check your work using previews and test sends
• Keyboard shortcuts and accessibility features for content designers
• Email marketing overview
• Work with email, page, and form templates
• Design elements reference

• Tutorial: Create a simple customer journey
• Tutorial: Create a segment
• Tutorial: Generate activities from a customer journey
• Tutorial: Create an interactive customer journey
• Use customer journeys to create automated campaigns
• Customer journey tiles reference
• Working with segments

In this video, we will be exploring the capabilities of Microsoft Dynamics 365 Marketing, how it can add value to your business and how it can transform how you communicate with your customers with personalised experiences.

Dynamics 365 Marketing has powerful functions to carry out your activities and marketing strategy but GDPR must be carefully considered at every step. This video explores some of the ways Dynamics 365 Marketing will help you to meet compliance.

In a recent update by Microsoft as part of the latest release wave, Dynamics Marketing has been updated with Conditional content features inside the real-time marketing app. Conditional content is an easy way to deliver effective and engaging personalized content to target audiences at a more granular level.

In this video, we will be exploring the capabilities of AB split testing and how to set this up for your campaigns

Dynamics 365 Marketing features social media posting, enabling you to sync your accounts and schedule and post content to Facebook, LinkedIn, Twitter and Instagram, you can also view performance insights build out your social media strategy.

In this video, you will learn how to build an end-to-end events campaign using the Event suite, emails, pages and a customer journey. You will understand the logic capabilities of customer journeys to deliver personalised experiences for your audiences and encourage event engagement.